How to recharge Wateen Card

· Log on to

· On main page, towards bottom right click on option of Refill account.

· In the new window that appears, enter your pre-paid card scratch number.

· You will get a message “Your card is redeemed successfully”.

· Alternatively you can also recharge your account from Wateen Selfcare Portal.

Some Useful Tips:

a) Always ensure that your profile information is up to date including your billing address, service address and contact numbers. You can verify your profile information via self-care portal.

b) In case of service related issue, you can always log a complaint via self-care portal. Maximum turnaround time for response via self-care portal is 24 hours.

c) Data usage above your assigned monthly data cap is charged at Rs 25 per 100MB.
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