Effective August 1, 2010, as directed by Pakistan Telecommunication Authority (PTA), all New Wateen customers will be required to call 042-38 365 365 to activate their services in order to ensure safety & proper documentation of their connections.
Our dedicated customer service representatives will be available round the clock to receive your calls to validate your CNIC number and verification details before activating your new connection.
Wateen has taken all the measures to ensure full compliance as required by PTA and the Contact Center is undoubtedly doing a commendable job to provide uninterrupted service for activation of new Accounts through account activation service. Since customer satisfaction has always been the top priority of the company, thus Wateen is striving to provide its valued customers with a hassle free and pleasant experience.
Wateen has one of the largest distributions channel and Contact Center network in the country, allowing it to offer wide accessibility and exceptional customer services across Pakistan. The successful launch of account activation service by Wateen Contact Center is a milestone achieved by both PTA and Wateen Telecom. It will certainly help reducing the sales of illegal Accounts and will be a positive step to decrease the crime rate in the country.